Quote:
Originally Posted by innerSpaceman
That said, though Zappos has generous return policy and good customer service (important for an internet cobbler), I've never had a problem returning anything to Amazon.
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Amazon's decent. Zappos is exceptional. The only other time I tried to buy something there it was out of stock..so the customer service person sat on the phone with me and helped me find what I was looking for at another retailer. THAT is what Amazon had better not ruin.