Quote:
Originally Posted by Ghoulish Delight
One thing I do agree with is the Emily Post advice. I find that the more I try to explain WHY I say no, the more people take that as an invitation to decide that my priorities are wrong and get annoyed. I try (as much as is practical) to say, "I'm so sorry, I can't," rather than detail out why.
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I agree. I have to use that with my kids - "because I said so" type of thing or they just argue. I'm afraid I learned this when my 7th grade teacher taught us how to negotiate.
In business life though - I really need to learn that phrase: I'm afraid that won't be possible.
And then shut the eff up.