How do you solve too many customer complaints? - Sprint "fires" bad customers

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How do you solve too many customer complaints? - Sprint "fires" bad customers

07-11-2007, 04:46 PM	#8
RStar Senior Member Join Date: Jun 2006 Location: Me & Manyard hangin out! Posts: 5,433	The article in the Register quoted an average of 40-50 calls made to customer support each month from the people they cancelled! Yikes, if I made that many calls- I'd fire that company, not the other way around! I can't emagine make one or two calls per day to any company and stay with them!! __________________ Meddle not in the affairs of Dragons, for you are crunchy and good with ketchup! www.StarTownGifts.com Last edited by RStar : 07-11-2007 at 04:53 PM.
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