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					Originally Posted by  Snowflake
					 
				 
				The drive works fine for data and if I am loading software.   
 
Music CDs and movie DVDs both have the same issues, skippy, crackly sound, like the theing is not reading or like a disc is defective.   
 
I have the Dell default media player and Cyberlink DVD (which is the preferred player for movies) and both have the same issues.   
 
I will get a drive cleaner and try this out.  I can't imagine it's dirty as I do not use it all that much.  The likelyhood of cat hair in there somewhere is not outside the realm of possibility, either. 
 
Thanks Moonie. 
			
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 Do you have any MP3's or DVD's stored on the hard drive of the PC (or on a flash drive)? 
If you play them do you get the crackle? I'm wondering if it's the CD or something with the speaker system.