How do you solve too many customer complaints? - Sprint "fires" bad customers

[lashbear]

Originally Posted by blueerica

I think the biggest problem with Sprint really is in their customer service. Once you finally get to someone, you end up with five different answers. One of them, recently, almost made me sign up with a new contract all while they were saying it wouldn't extend my contract with them in any way.

Originally Posted by blueerica

I'm not saying CS is much better anywhere else, but it's become increasingly frustrating throughout the years. Of course, I've had more reasons to call in to CS lately... so maybe that's why it seems like it's only happening now.

"Hello, Ms Blueerica? My name's Clarice from Sprint Customer Service. I've been reading your posts on the Lounge Of Tomorrow, and I thought I'd just give you a call to let you know that Sprint may not be the right service provider for some customers. If you ever wish to cancel and try another provider, our cancellation line (no waiting) is ***-*** "