DVD/CD player burner

[Snowflake]

My laptop is just over a year old. My CD/DVD player does not play discs well. It's choppy, the sound gets crackly like the disc is not being read properly.


Any tech-savvy people have any idea? The lens out of place?

Any thoughts on what I can do to fix it?

[Moonliner]

The first idea that springs to mind is a Drive Cleaner.

Past that, does it work for data CD's? Does music/video played from the drive do the same thing?

[Snowflake]

Originally Posted by Moonliner

The first idea that springs to mind is a Drive Cleaner.

Past that, does it work for data CD's? Does music/video played from the drive do the same thing?

The drive works fine for data and if I am loading software.

Music CDs and movie DVDs both have the same issues, skippy, crackly sound, like the theing is not reading or like a disc is defective.

I have the Dell default media player and Cyberlink DVD (which is the preferred player for movies) and both have the same issues.

I will get a drive cleaner and try this out. I can't imagine it's dirty as I do not use it all that much. The likelyhood of cat hair in there somewhere is not outside the realm of possibility, either.

Thanks Moonie.

[Moonliner]

Originally Posted by Snowflake

The drive works fine for data and if I am loading software.

Music CDs and movie DVDs both have the same issues, skippy, crackly sound, like the theing is not reading or like a disc is defective.

I have the Dell default media player and Cyberlink DVD (which is the preferred player for movies) and both have the same issues.

I will get a drive cleaner and try this out. I can't imagine it's dirty as I do not use it all that much. The likelyhood of cat hair in there somewhere is not outside the realm of possibility, either.

Thanks Moonie.

Do you have any MP3's or DVD's stored on the hard drive of the PC (or on a flash drive)?
If you play them do you get the crackle? I'm wondering if it's the CD or something with the speaker system.

[Snowflake]

Originally Posted by Moonliner

Do you have any MP3's or DVD's stored on the hard drive of the PC (or on a flash drive)?
If you play them do you get the crackle? I'm wondering if it's the CD or something with the speaker system.

iTunes is stored on the external drive and the music plays just fine. Loading music via iTunes is beyond slow. Takes forever for a CD to import, but I chalk that up to iTunes which seems to have gotten slower and slower as the version number rises.

Make sense?

[Snowflake]

Well, phooey.

The CD/DVD cleaner did not a thing to improve the playing of a CD or DVD.

Mind, when I import a CD into iTunes, the music is fine.

Just when I am actually playing a CD or DVD. Ya think something inside might be loose?

[Kevy Baby]

Did you fiddle the thingamajig and adjust the doohickey?

[Cadaverous Pallor]

Try using Windows Media or other free players to play your discs. Since the music imports fine, your drive is probably ok, right?

[Ghoulish Delight]

No, the music importing fine does not necessarily mean the drive is okay. When importing. Importing is a different operation than real-time audio playback. It does mean that the issue isn't likely to be drive optics.

[Snowflake]

Originally Posted by Cadaverous Pallor

Try using Windows Media or other free players to play your discs. Since the music imports fine, your drive is probably ok, right?

Same problem using Media Player. I tried them all.