USB ports not working

[Snowflake]

Originally Posted by BarTopDancer

We have this problem at work. We do not have the USB cables going from the moniters to the computers. This may be why we have this problem.

Thanks Snowflake! You totally helped me!

Our other option was reinstalling the moniter drivers.

Well, I'm at a loss. There is no USB cable for the monitor to plug into the PC (and I never needed one when I installed originally) I reloaded the drivers and still nothing. A mystery!

[BarTopDancer]

Originally Posted by Snowflake

Well, I'm at a loss. There is no USB cable for the monitor to plug into the PC (and I never needed one when I installed originally) I reloaded the drivers and still nothing. A mystery!

I think the cables are a camera-like cable. The port on the back of the moniter should look like a mini-USB port. I will try to remember to look tomorrow.

[Snowflake]

Well, I dug out the CD for the monitor and reinstalled the drivers and this has solved the problem. The USB ports are now recognized by the PC. Yay!

Thanks BTD, if I'm not mistaken, it was you who made the suggestion to reinstall.

For the record, on this monitor, there is not additional cable to connect the PC to the monitor with regard to the USB ports. Regular monitor cables. There are two choices, and I can't remember the diff between the two.