The stunning thought process of the USPS

Kevy Baby · 05-22-2007, 05:36 PM

I send out about 45 million pieces of mail per year (well, not me personally, but the company I work for on behalf of our clients - and I typically have my hand in most every job). I deal with the USPS on a regular basis. I regularly deal with massive incompetence. Yes, there are a few bright spots in the organization, but the complete lack of caring is astounding. It is not uncommon to call 10 different post offices and get 11 different answers to the same question.

Yes, this was a sarcastic post. This is a typical USPS way to fix things: since we cannot fix the problem (of slow lines), we'll just mask it (by taking away one way that the the client knows how incompetent they are). I know that other retail locations also don't have clocks, the painful truth is that the USPS was just (at least in part) trying to cover up a problem rather than fix it.

A while back (unfortunately on another board that crashed), I posted some other interesting details about the USPS. I do not have the time to research the facts again, but one thing that always stuck with me was the extremely high workers comp claim rates of the USPS - they were four or five times as high as the national average, and MUCH higher than any company.

DreadPirateRoberts · 05-22-2007, 06:54 PM

Quote:

Originally Posted by Kevy Baby

I typically have my hand in most every job

I like taking things out of context too.

Alex · 05-22-2007, 07:10 PM

I don't think I've ever really had a bad experience at the post office other than slow lines but that generally is more the fault of the people who apparently don't understand that more work is involved on their part than showing up with a present in a milk crate and having a vague hopeful notion that it will go to some other part of the world.

But again, I wasn't trying to say that the USPS isn't stupid or incompetent. Just that if this is stupid and incompetent it is a broadly accepted stupid incompetency.

05-22-2007, 05:36 PM	#1
Kevy Baby Chowder Head Join Date: Jan 2005 Location: Yes Posts: 18,500	I send out about 45 million pieces of mail per year (well, not me personally, but the company I work for on behalf of our clients - and I typically have my hand in most every job). I deal with the USPS on a regular basis. I regularly deal with massive incompetence. Yes, there are a few bright spots in the organization, but the complete lack of caring is astounding. It is not uncommon to call 10 different post offices and get 11 different answers to the same question. Yes, this was a sarcastic post. This is a typical USPS way to fix things: since we cannot fix the problem (of slow lines), we'll just mask it (by taking away one way that the the client knows how incompetent they are). I know that other retail locations also don't have clocks, the painful truth is that the USPS was just (at least in part) trying to cover up a problem rather than fix it. A while back (unfortunately on another board that crashed), I posted some other interesting details about the USPS. I do not have the time to research the facts again, but one thing that always stuck with me was the extremely high workers comp claim rates of the USPS - they were four or five times as high as the national average, and MUCH higher than any company. __________________ The thing about quotes on the internet is that you cannot verify their validity. - Abraham Lincoln
	Submit to Quotes

05-22-2007, 07:10 PM	#3
Alex . Join Date: Feb 2005 Posts: 13,354	I don't think I've ever really had a bad experience at the post office other than slow lines but that generally is more the fault of the people who apparently don't understand that more work is involved on their part than showing up with a present in a milk crate and having a vague hopeful notion that it will go to some other part of the world. But again, I wasn't trying to say that the USPS isn't stupid or incompetent. Just that if this is stupid and incompetent it is a broadly accepted stupid incompetency.
	Submit to Quotes