Erica's Wild Coffee Tangent

BarTopDancer · 06-13-2007, 04:02 PM

Consistency is the key anywhere. Even the best of the best can't be consistent 100% of the time.

My problem with what you keep saying is that having never worked at Starbucks you're going based upon your customer experiences there. Not the training or lack there of that you received. Broad assumptions are being made about what they do and how they do it. We have at least one poster here who works at Starbucks. Perhaps said poster will make an appearance and enlighten us.

If Peets were that much better than Starbucks they would have given them a better run for their money. But the fact is, the consumer is happy with Starbucks, with Peets, with whatever is closest. Maybe they don't have the all-knowing insight to either store to make an informed judgment as to why they should like one company over the other. All they know is they like what they like. If Starbucks was that bad people would gravitate to other choices and they would not be around anymore.

It's like fast food. Take a plain ol McDonalds, Wendy's, Carls and BK burger (just the plain basic burger) and put them side by side. The consumer may have their preference but in the end they are all fast food hamburgers. In the end these are all corporate coffee houses.

Ghoulish Delight · 06-13-2007, 04:06 PM

Quote:

Originally Posted by BarTopDancer

If Peets were that much better than Starbucks they would have given them a better run for their money.

Yeah, that's totally why McDonald's ruled fast food for decades, because it's so much better.

BarTopDancer · 06-13-2007, 04:11 PM

Quote:

Originally Posted by Ghoulish Delight

Yeah, that's totally why McDonald's ruled fast food for decades, because it's so much better.

They're losing ground fast. They keep revamping their menu to keep up.

I'm not saying Peets isn't better in my opinion. I don't care either way. I'm saying that if Peet's were that much better as in they are just as good (if not a little better) than Starbucks.

Ghoulish Delight · 06-13-2007, 04:15 PM

Quote:

Originally Posted by BarTopDancer

They're losing ground fast. They keep revamping their menu to keep up.

I'm not saying Peets isn't better in my opinion. I don't care either way. I'm saying that if Peet's were that much better as in they are just as good (if not a little better) than Starbucks.

Do you really think it's because the quality changed? It literally took decades with McDonald's at the top for the others to catch up. So I can't exactly take Starbucks continued dominance to be proof that Peets doesn't have a better product.

06-13-2007, 04:02 PM	#1
BarTopDancer Prepping... Join Date: Jan 2005 Location: Here, there, everywhere Posts: 11,405	Consistency is the key anywhere. Even the best of the best can't be consistent 100% of the time. My problem with what you keep saying is that having never worked at Starbucks you're going based upon your customer experiences there. Not the training or lack there of that you received. Broad assumptions are being made about what they do and how they do it. We have at least one poster here who works at Starbucks. Perhaps said poster will make an appearance and enlighten us. If Peets were that much better than Starbucks they would have given them a better run for their money. But the fact is, the consumer is happy with Starbucks, with Peets, with whatever is closest. Maybe they don't have the all-knowing insight to either store to make an informed judgment as to why they should like one company over the other. All they know is they like what they like. If Starbucks was that bad people would gravitate to other choices and they would not be around anymore. It's like fast food. Take a plain ol McDonalds, Wendy's, Carls and BK burger (just the plain basic burger) and put them side by side. The consumer may have their preference but in the end they are all fast food hamburgers. In the end these are all corporate coffee houses. __________________ Spork is the new MacGyver Postcards From My Edge
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