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Old 07-10-2007, 09:00 AM   #1
mousepod
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Quote:
Originally Posted by innerSpaceman View Post
Start Over - with a reputable electronics company.
If you take iSm's advice, I will give a big recommendation for onecall.

I've used them for much of my gadgetry over the years, including two big-screen TVs. They're knowledgeable, they'll pricematch, the shipping is reasonable.

I think the parent store, Huppin's, is in wendybeth's neck of the woods.
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Old 07-10-2007, 09:04 AM   #2
wendybeth
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They are, MP. I agree with iSm- but I also think you should document all the way and send it to corporate. Let them know how their stores operate- might not accomplish anything, or it might result in a few heads rolling.
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Old 07-10-2007, 11:33 AM   #3
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Quote:
Originally Posted by mousepod View Post
If you take iSm's advice, I will give a big recommendation for onecall.
Have you ever had a problem with them that they resolved?

I'm just wondering what would happen if I had this same problem with OneCall, i.e. something is wrong with the TV?

Update: Circuit City may actually do what I want here. After another 42 minute phone call (and counting). I'm still on hold for about the 4th time.

So that's a total of approximately 5 hours of yelling at people, being on hold, etc. etc. etc. and OVER THIRTEEN PEOPLE I've spoken with to get to this point. So I've been gangraped by Circuit City.... but perhaps they'll give me a reacharound in the end.... /sigh
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