Car Maintenance

[MouseWife]

Thanks, NM! Yep, they did cover it but, like you say, this is particularly odd at this mileage. I mean, at all, actually. I know we've had vehicles that have overheated and that caused problems with the head. But, that hasn't happened here. When the water hose broke, I actually had been parked and so I didn't lose water while driving, the car didn't overheat. And, this time, I was on 'E' so I'd been watching the gauges so I saw it the moment it came on. Pulled over.

I am pretty upset, even though they have covered the repairs. When we bought this car, it was a big expense for us but we put out the $$ for it so we could have a nice vehicle to travel in and I could use it to get the Boy back and forth to school. I don't cruise around myself much. So, yeah, this really makes us look at this vehicle as a possible problem. And, I worry that for the life of it, I will have problems.

I am thinking, thinking, what to do. I have all of the complaints documented but what will that do for me? Even the promise of always having this problem covered sucks because what if we are on a road trip? I mean, I've been lucky to have broken down just ten miles from home each time.

Sorry, I'm rambling. I've just been thinking and thinking what to do. I loved the thought that it was a pretty new car {bought brand new} and a pleasure to drive on vacations~we've bought a yakima, bike rack, snow chains, things to make it the perfect trip vehicle. Dah!

They said it is ready but we are going to keep the Mustang for our errands today. I don't want to drive the Escape and have it not be 100% while we are up in the mountains {going to visit Gramps}.

Thank you so much for your info, I never thought of going over the general managers head at this dealer, I've had problems before. And, I need to follow up on what BTD said about the warranty work being covered by a different place, like Firestone. Like this work I just had done, if I could do it elsewhere I'd be happy.