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Old 04-28-2009, 04:06 PM   #1
Chernabog
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Originally Posted by Not Afraid View Post
OK, I've talked to Alan, the manager of the restaurant.
Out of curiosity how was his attitude about the whole thing? I mean, were they pissed at us in general? Or was he understanding? Did you tell him you'll be back on Friday?
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Old 04-28-2009, 04:13 PM   #2
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Originally Posted by Chernabog View Post
Out of curiosity how was his attitude about the whole thing? I mean, were they pissed at us in general? Or was he understanding? Did you tell him you'll be back on Friday?
He was a bit hesitant with me at first - understandable so. But, as I went into the discussion I made it clear that (a) I was trying to figure out what went wrong,(b) I was trying to come up with solutions to prevent the same thing happening in the future and (c) I was letting him know that we would be back on Friday. By the end of the conversation, he was happy that I had called and was sorry he was going to have the day off on Friday so he couldn't personally slap each and every one of us. No, he was sincerely sorry he was going to miss us.

I may not do a lot of things well, but I do know how to schmooze and make nice.
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