Outlook help

Kevy Baby · 06-04-2009, 12:43 PM

BTW: I suspect the above path is for XP: I am running Vista. I plan on doing a search to find the auto-fill file, but haven't done so yet.

However, a new problem has popped up on my boss's machine (same setup : Outlook 2003 on Vista) that I cannot resolve. Basically, ALMOST all of his email is opening as Plain Text. The option to do so is off. I even went in, turned it on, closed the dialog box, then went back in to turn it off - that didn't resolve things.

I further tested by sending a brand new message to him in HTML and it opens as HTML. However, messages that both he and I have received will open as HTML on my machine and as Plain Text on his. FWIW: if it opens as HTML, it stays as HTML if replied to; if it opens as Plain Text, it stays Plain Text on a response.

I am certainly confused on this one.

06-04-2009, 12:43 PM	#12
Kevy Baby Chowder Head Join Date: Jan 2005 Location: Yes Posts: 18,500	BTW: I suspect the above path is for XP: I am running Vista. I plan on doing a search to find the auto-fill file, but haven't done so yet. However, a new problem has popped up on my boss's machine (same setup : Outlook 2003 on Vista) that I cannot resolve. Basically, ALMOST all of his email is opening as Plain Text. The option to do so is off. I even went in, turned it on, closed the dialog box, then went back in to turn it off - that didn't resolve things. I further tested by sending a brand new message to him in HTML and it opens as HTML. However, messages that both he and I have received will open as HTML on my machine and as Plain Text on his. FWIW: if it opens as HTML, it stays as HTML if replied to; if it opens as Plain Text, it stays Plain Text on a response. I am certainly confused on this one. __________________ The thing about quotes on the internet is that you cannot verify their validity. - Abraham Lincoln
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