Total Serious Happy Thread

katiesue · 03-15-2012, 07:28 PM

Omnipod customer service is so pleasant to deal with. They seem to have just as many problems as other pumps but they are always nice to speak with, apologetic that there's a problem, quickly walk me through a fix or overnight a replacement. Our local rep even returned an email late at night when I had a problem, and he was on vacation, giving me another rep that I could contact in the morning to help.

I sincerely hope no one here will ever need an insulin pump. But if you do Omnipods are the way to go in my opinion.

03-15-2012, 07:28 PM	#11
katiesue Senior Member Join Date: Apr 2005 Location: San Diego Posts: 4,678	Omnipod customer service is so pleasant to deal with. They seem to have just as many problems as other pumps but they are always nice to speak with, apologetic that there's a problem, quickly walk me through a fix or overnight a replacement. Our local rep even returned an email late at night when I had a problem, and he was on vacation, giving me another rep that I could contact in the morning to help. I sincerely hope no one here will ever need an insulin pump. But if you do Omnipods are the way to go in my opinion. __________________ My life is so exciting I can hardly stand it.
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