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Old 06-10-2013, 11:50 AM   #1
Ghoulish Delight
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Well now.

Got a call, purportedly from my bank, about an automatic bill payment (HOA dues). No detail on the call. I logged into my account online and saw a message on the payment saying the payee was being investigated by the "Risk" department.

I called my bank (at their main number, not the number given on the phone message), and they confirmed that the call was legitimate.

It seems they were concerned about a word that was in the memo of the payment.

A couple interesting facts about that word.

1) It's been there since I started that recurring payment 2 years ago.

2) It's the name of our street and is also on the check as the street address of the account.

I pointed this out and asked why it was suddenly a problem. Apparently a new security policy.

After the call I googled the word.

Interesting fact #3 - it's the name of an ancient city in Syria.
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Old 06-10-2013, 12:43 PM   #2
Snowflake
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Facepalm, GD. Wow!
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