Netflix Throttling

[Cadaverous Pallor]

Originally Posted by iSm

I hate that the barcode window placement goes against anglo-common sense for placing the disc right-side-up in the envelope.

Originally Posted by Alex

(notice that no instructions are given on how to put the disc back in the envelope for return).

Actually, on the old envelopes they used to instruct you to place the disc into the envelope right side up. I'll bet that flows better for people to take the disc out of the returned envelope.

[NickO'Time]

I really enjoyed have enjoyed Netflix so far. I rent about 3-6 per week, growing up I missed alot of great films. So I see this as catching up.

This maybe a yucky thing to say. I'm really glad to see Blockbuster go down. I had an awful experience with returning a movie in which I clearly handed the movie to the clerk and she just set it on the counter. The next visit I ended up disputing the charge and calling a district manager about the mistake.

Netflix rocks.

[wendybeth]

I know of more people that had experiences like yours, TTD, than didn't when dealing with Blockbuster- I personally despise them and would never rent from them. We don't do NetFlix, but it sounds like a good deal. What happens if the movie gets lost in the mail, though?

[NickO'Time]

So far I haven't had that happen. I have had broken discs but after I reported them damaged, I recieved them quickly. I have to say that it has been a good experience-again so far.

[Gemini Cricket]

Originally Posted by wendybeth

What happens if the movie gets lost in the mail, though?

If a DVD that was to be shipped to you is lost, you report it as lost in your queue and they send you a new one. Also, I reported that Netflix did not receive one I mailed to them and they didn't end up charging me for the movie (but the movie did show up somehow a couple of weeks later).

Due to receiving late DVDs and scratched DVDs, I have been credited in two separate occasions with a month's free membership. This was after I called and complained to someone in India (Honest. I asked where I was calling and chatted with a really sweet lady about the weather in India. She was hesitant to tell me where in India though. I'm not sure why...).

I do like Netflix and have been using them for several years (actually per the recommendation of Alex in an old MP thread). However, this new wrinkle bugs. They need to give up the 'unlimited' motto or stop flagging people. They're penalizing people for liking and watching movies.