On the Good Ship Swanky

[innerSpaceman]

Originally Posted by Ghoulish Delight

Which is exactly why you find the best service on a cruise ship. They know they can't afford to disappoint in the slightest, so they go above and beyond to make sure it's the best.

Excuse me, but how does customers having no alternative provide any incentive to provide good service?



edited to admit: NA put it better, and she beat me to it as well.