I despise end users

[scaeagles]

Originally Posted by DreadPirateRoberts

Many times people don't know what they want until they see it. They may think they know what they want, but until they see it and can touch it, it's not real. It's an iterative process

Jobs like these are good to consult on, because they stay around a while. I hope it's not a fixed bid.

I could buy that, except there is a design review process where they make a request and I basically give them an excel spreadsheet with the layout/information as I understand they want it. Real work does not start until it is signed off on. This is the standard IT CYA way of working, as I can show them that yes, this is what they asked for should they ever complain.

I realize the iterative process part....like I said, it keeps me working. Which is why I shouldn't complain. But it gets beyond frustrating to solve problems for them that they decide later they don't need solved.

And thankfully, I work on a time and materials basis.

[DreadPirateRoberts]

Originally Posted by scaeagles

I could buy that, except there is a design review process where they make a request and I basically give them an excel spreadsheet with the layout/information as I understand they want it. Real work does not start until it is signed off on. This is the standard IT CYA way of working, as I can show them that yes, this is what they asked for should they ever complain.

Sounds like you are giving them what they ask for, they just don't know what they want yet.