Cingular Sued by Users it Inherited

[Alex]

I've had no problem with Sprint over the last three years.

But I'm curious how it would have been possible for people to notice a degradation in service provided by AT&T. It was pretty horrible (both in coverage and customer service) when we were with them before Sprint.

[€uroMeinke]

Originally Posted by Alex Stroup

I've had no problem with Sprint over the last three years.

But I'm curious how it would have been possible for people to notice a degradation in service provided by AT&T. It was pretty horrible (both in coverage and customer service) when we were with them before Sprint.

In So Cal AT&T coverage was pretty good as they essentially were what once was LA Cellular - Basicly AT&T got into the market buying local providers, so you got what they had. Thier move to GMS also created coverage issues in several areas. The problem wiath all these companies is that they all have regions they perform quite well in, and others they suck in, so selecting a Company is more about finding a match for your lifestyle than anything else.

[Alex]

Yeah, my experience is that the relationship between a person and their cell company is much similar to the one between a person and their bank. Everybody seems to think theirs is either the best in all the world or the suckiest in all the world.

I wasn't so much responding to BTD's experience as the general one of the entire class of AT&T customers. According to the article linked, in Southern California Cingular sold off its own network after the purchase and continued to use the AT&T network which I would think means that it was Cingular customers that found themselves suddenly on AT&T equipment and not the other way around.

[€uroMeinke]

Originally Posted by Alex Stroup

I wasn't so much responding to BTD's experience as the general one of the entire class of AT&T customers. According to the article linked, in Southern California Cingular sold off its own network after the purchase and continued to use the AT&T network which I would think means that it was Cingular customers that found themselves suddenly on AT&T equipment and not the other way around.

I think as part of the deal, Cingular sold off some of it's towers (I know T-Mobile bought a bunch to enter the market here) but I think the service service agreement between the companies still allowed for sharing the bandwidth, since both are GSM - it may be that they stopped supporting certain GSM bands, or since Cingular is GSM, they stopped supporting AT&T's other (TDMA?) service.

[Alex]

I don't know what those initials mean so I am certainly not qualified to argue for or against the suit. Mostly I was trying to make an ironic comment since my experience with AT&T had been so bad.

But then I go weeks without using my phone as anything more than a very expensive watch.

[jdramj]

Originally Posted by Alex Stroup

I don't know what those initials mean ....

Global System for Mobile communications

or

Originally Posted by €uroMeinke

(TDMA?)

Time Division Multiple Access

I think anyways.......

[Alex]

I don't know what those expanded initials mean.