Tech Support

Kevy Baby · 06-17-2009, 04:18 PM

Maybe we can just have a catch-all thread for stupid questions like this one.

Using Vista. The Date and Time Control Panel used to an "Automatically Sync Time" function (it was a check-box and you could choose which time-server to use). However, that seems to have disappeared. Was there a change as to its location, a problem isolated to my computer or another Microsoft "upgrade"?

Anyone know?

Ghoulish Delight · 06-17-2009, 04:25 PM

Looking at the vista install I have at work, there is an "Internet Time" tab in the control panel. That's where the sync option and server entry dialog are located.

Kevy Baby · 06-17-2009, 04:40 PM

The only two tabs in the "Date and Time" control panel are "Date and Time" and "Additional Clocks". On the former, when you click on the "Change Date and Time..." button, I believe the Time Sync option was in the window that opened (that also let you set the date and time). However, it ain't there no mo.

Ghoulish Delight · 06-17-2009, 04:56 PM

Are you logged into a domain?

Apparently when logged into a domain, Vista expects the domain to handle it. Log out and log in using a local account on they system. The tab should be back.

ETA: Or - start an elevated command line (right click on "command prompt" in the start menu and choose "run as administrator", then enter "net time /setsntp:[time server]"

Kevy Baby · 06-17-2009, 07:06 PM

Quote:

Originally Posted by Ghoulish Delight

Apparently when logged into a domain, Vista expects the domain to handle it. Log out and log in using a local account on they system. The tab should be back.

That's the difference: thank you!

Kevy Baby · 12-12-2009, 08:35 PM

Do I want to install Service Pack 2 for Vista? Apparently it has been available since 6/30/09 but my computer never installed it (even though it has installed every other update since that time).

I am hesitant only because I remember all of the issues with VP Service Pack 2.

Kevy Baby · 12-14-2009, 09:56 PM

Bump - anyone have their $0.02?

SzczerbiakManiac · 12-14-2009, 10:33 PM

I have Vista SP2 and have not experienced any issues with it.

Kevy Baby · 09-02-2010, 07:02 PM

Another question. As I have mentioned, I am going to be on a week-long business trip. We bought a laptop for me to use on the road: this will be my sole computer for the week, but I will be returning to my desktop when I return.

One of the things I am trying to negotiate is email. We do not use an Exchange Server; rather, POP3 (Go Daddy is our host, but with our own domain). I would like to use Outlook on the notebook as I normally would at the office on my desktop. Is there a way for me to copy my PST file to the notebook before I leave, retrieve and send messages as normal using the notebook and then return the PST file to my desktop upon my return?

The reason I would like to be able to do this is 1) that I file emails into folders by client and/or project, and 2) I want to be able to have my sent email in the Sent folder in Outlook (if I just use Go Daddy's online interface, the messages won't be saved in my Outlook sent folder - I am trying to avoid the inelegant 'solution' of just copying myself on all emails and filing them when I get home).

I have poked around the interwebs looking for a solution, and I think this page on the Microsponge site will help me load the PST file into Outlook on the notebook, I just can't confirm:

Is there a specific way to "Back up" my PST file, or can I just copy the file/files?
Are there other files that I need to be bringing over as well? I am not going bring the Archive.pst (it's 17.1 GB), but what about some of the other files such as ~last~.sharing.xml.obi, extend.dat, Outlook.log, Outlook.sharing.xml.obi, and spscoll.dat as well as the hidden file ~Outlook.pst.tmp
I am not too worried about moving the PST file from Outlook 2007 to Outlook 2010 (from what I've read, this can be done), but what about going back from 2010 to 2007?
Anything else I am not thinking of

I have no problem with configuring Outlook for mail (I am the one who usually does that for everyone else), I am just not sure how to handle the PST issue. I asked our IT people and, well, they just reinforced why I think we are wasting our money with them

Some particulars:
Desktop machine: running Vista with Office 2007
Laptop: running Windows 7 with Office 2010
Everything is up-to-date

Any help would be appreciated!

BarTopDancer · 09-02-2010, 07:15 PM

1) I would suggest creating a new .pst file - 17GB is beyond huge. They start destabilizing around 2GB.

2) You can create a separate archive .pst file with just the emails you need but it's a manual process.

06-17-2009, 04:18 PM	#1
Kevy Baby Chowder Head Join Date: Jan 2005 Location: Yes Posts: 18,500	Tech Support Maybe we can just have a catch-all thread for stupid questions like this one. Using Vista. The Date and Time Control Panel used to an "Automatically Sync Time" function (it was a check-box and you could choose which time-server to use). However, that seems to have disappeared. Was there a change as to its location, a problem isolated to my computer or another Microsoft "upgrade"? Anyone know? __________________ The thing about quotes on the internet is that you cannot verify their validity. - Abraham Lincoln
	Submit to Quotes

06-17-2009, 04:25 PM	#2
Ghoulish Delight I Floop the Pig Join Date: Jan 2005 Location: Alternative Swankstyle Posts: 19,348	Looking at the vista install I have at work, there is an "Internet Time" tab in the control panel. That's where the sync option and server entry dialog are located. __________________ 'He who receives an idea from me, receives instruction himself without lessening mine; as he who lights his taper at mine, receives light without darkening me.' -TJ
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06-17-2009, 04:40 PM	#3
Kevy Baby Chowder Head Join Date: Jan 2005 Location: Yes Posts: 18,500	The only two tabs in the "Date and Time" control panel are "Date and Time" and "Additional Clocks". On the former, when you click on the "Change Date and Time..." button, I believe the Time Sync option was in the window that opened (that also let you set the date and time). However, it ain't there no mo. __________________ The thing about quotes on the internet is that you cannot verify their validity. - Abraham Lincoln
	Submit to Quotes

06-17-2009, 04:56 PM	#4
Ghoulish Delight I Floop the Pig Join Date: Jan 2005 Location: Alternative Swankstyle Posts: 19,348	Are you logged into a domain? Apparently when logged into a domain, Vista expects the domain to handle it. Log out and log in using a local account on they system. The tab should be back. ETA: Or - start an elevated command line (right click on "command prompt" in the start menu and choose "run as administrator", then enter "net time /setsntp:[time server]" __________________ 'He who receives an idea from me, receives instruction himself without lessening mine; as he who lights his taper at mine, receives light without darkening me.' -TJ
	Submit to Quotes

12-12-2009, 08:35 PM	#6
Kevy Baby Chowder Head Join Date: Jan 2005 Location: Yes Posts: 18,500	Do I want to install Service Pack 2 for Vista? Apparently it has been available since 6/30/09 but my computer never installed it (even though it has installed every other update since that time). I am hesitant only because I remember all of the issues with VP Service Pack 2. __________________ The thing about quotes on the internet is that you cannot verify their validity. - Abraham Lincoln
	Submit to Quotes

12-14-2009, 09:56 PM	#7
Kevy Baby Chowder Head Join Date: Jan 2005 Location: Yes Posts: 18,500	Bump - anyone have their $0.02? __________________ The thing about quotes on the internet is that you cannot verify their validity. - Abraham Lincoln
	Submit to Quotes

12-14-2009, 10:33 PM	#8
SzczerbiakManiac "ZER-bee-ak" Join Date: Jan 2005 Posts: 4,409	I have Vista SP2 and have not experienced any issues with it. __________________
	Submit to Quotes

09-02-2010, 07:02 PM	#9
Kevy Baby Chowder Head Join Date: Jan 2005 Location: Yes Posts: 18,500	Another question. As I have mentioned, I am going to be on a week-long business trip. We bought a laptop for me to use on the road: this will be my sole computer for the week, but I will be returning to my desktop when I return. One of the things I am trying to negotiate is email. We do not use an Exchange Server; rather, POP3 (Go Daddy is our host, but with our own domain). I would like to use Outlook on the notebook as I normally would at the office on my desktop. Is there a way for me to copy my PST file to the notebook before I leave, retrieve and send messages as normal using the notebook and then return the PST file to my desktop upon my return? The reason I would like to be able to do this is 1) that I file emails into folders by client and/or project, and 2) I want to be able to have my sent email in the Sent folder in Outlook (if I just use Go Daddy's online interface, the messages won't be saved in my Outlook sent folder - I am trying to avoid the inelegant 'solution' of just copying myself on all emails and filing them when I get home). I have poked around the interwebs looking for a solution, and I think this page on the Microsponge site will help me load the PST file into Outlook on the notebook, I just can't confirm: Is there a specific way to "Back up" my PST file, or can I just copy the file/files? Are there other files that I need to be bringing over as well? I am not going bring the Archive.pst (it's 17.1 GB), but what about some of the other files such as ~last~.sharing.xml.obi, extend.dat, Outlook.log, Outlook.sharing.xml.obi, and spscoll.dat as well as the hidden file ~Outlook.pst.tmp I am not too worried about moving the PST file from Outlook 2007 to Outlook 2010 (from what I've read, this can be done), but what about going back from 2010 to 2007? Anything else I am not thinking of I have no problem with configuring Outlook for mail (I am the one who usually does that for everyone else), I am just not sure how to handle the PST issue. I asked our IT people and, well, they just reinforced why I think we are wasting our money with them Some particulars: Desktop machine: running Vista with Office 2007 Laptop: running Windows 7 with Office 2010 Everything is up-to-date Any help would be appreciated! __________________ The thing about quotes on the internet is that you cannot verify their validity. - Abraham Lincoln
	Submit to Quotes

09-02-2010, 07:15 PM	#10
BarTopDancer Prepping... Join Date: Jan 2005 Location: Here, there, everywhere Posts: 11,405	1) I would suggest creating a new .pst file - 17GB is beyond huge. They start destabilizing around 2GB. 2) You can create a separate archive .pst file with just the emails you need but it's a manual process. __________________ Spork is the new MacGyver Postcards From My Edge
	Submit to Quotes