This is a Family Hotel.....

[Prudence]

Originally Posted by Cadaverous Pallor

It wasn't more than two in the room. It was two.

That sucks.

I think she means that normally more than two people are in the room, so they have more 2Q rooms than 1K rooms. (Heck, I frankly prefer 2Q even with the just the two of us, as they're generally bigger and that means a whole extra surface to lounge on.)

I think that the 1K rooms are a request item, not a reserved item. You can request a king bed, but it's not guaranteed. If 5 parties request one, and there are four king bed rooms, and you show up last - no king for you. It does suck. I'm glad they're going non-smoking, because that was also a request and not a guarantee (although if you got a medical necessity notation it's more of a guarantee than otherwise.)

But, the CM was tactless, no doubt, in the way he expressed himself.

[SacTown Chronic]

One bed for <bleep> and one bed for sleeping. What's the problem?

[Gemini Cricket]

Originally Posted by SacTown Chronic

One bed for <bleep> and one bed for sleeping. What's the problem?

My ex and I arranged it that way often.

[Not Afraid]

Originally Posted by Prudence

I think that the 1K rooms are a request item, not a reserved item. You can request a king bed, but it's not guaranteed. If 5 parties request one, and there are four king bed rooms, and you show up last - no king for you. It does suck.

I'm sure a Travel CM can clear this up.....but, I made the initial phone call for him because he couldn't get a reservation on line. I called DT who recommended I call CRO - which I did. CRO checked on rooms and offered an AP discount room available on the concierge level with 2 queens for $500 and something OR a non-AP King room with a DTD view for $300 and change (non concierge). I hooked him up with the King option then he confirmed the reservation after me and gave him the CC info.

The bed choice was a big factor in the reservation process.