Car Maintenance

MouseWife · 08-01-2008, 01:10 PM

LOL Yeah, that is how our previous cars started out, being overheated. The head/pistons were resurfaced {?} which I thought was also related to being overheated/cracking a block?

DreadPirateRoberts · 08-01-2008, 01:22 PM

Quote:

Originally Posted by MouseWife

LOL Yeah, that is how our previous cars started out, being overheated. The head/pistons were resurfaced {?} which I thought was also related to being overheated/cracking a block?

yes

MouseWife · 08-01-2008, 01:31 PM

Are these new cars super sensitive or what? A major hose broke some time back {maybe Feb? March?} but it broke when I parked, that is when all of the water came out. I did not drive it. BUT thinking to when it is dropped off at the dealer and when they get it to the work bay, THEY probably drove it. They kept turning my car on this time and when it was towed in for the major problem beginning of July, they were driving it here and there. I figure it is too much to ask to have some type of system where they don't drive cars but have the team push it to the work bay?

I am currently on hold with FoMoCuService.

The idiot who said he'd call me back by 2:00 must be waiting until 2:00.

MouseWife · 08-01-2008, 07:36 PM

Okay.....they are working on getting the deductable refunded. The FoMoCuService was surprised at all that I told them happened with my car, but other than offering up an address for new vehicles, they didn't do much. But at least, I hope, that call went on record. They took all of my info.

So what did they figure out what was wrong with it? The computer. They will replace it at no cost to us but now I wonder if the work they just did was even necessary. I am going to bring that up when I go back. Almost $200 of work, if unnecessary, that money should be in my pocket, not theirs.

Thanks you guys for all of your sympathy, your tips, etc. We are still going to see what we can do, some of the things could be serious. Once the vehicle is fixed, and, they've run it on the computer again, I am taking it to another Ford dealer and have them check it out.

Oh, well, on that note, the Customer Service said to take it to a Ford dealer because their computers would read more accurately than one at say, Auto Zone. Is this true? And, I was a bit surprised that she put me on hold and called the dealer. Well, at least they know I know they know.

{Oh yeah, they love to talk to me, running around in circles!}

Well, I do like to drive this pick up. Wish I had money to go somewhere while I can put some miles on it.....

DreadPirateRoberts · 08-02-2008, 03:41 AM

Quote:

Originally Posted by MouseWife

Oh, well, on that note, the Customer Service said to take it to a Ford dealer because their computers would read more accurately than one at say, Auto Zone. Is this true?

Each manufacturer has many company specific custom error codes, so it's quite possible that their diagnostic computer would know more about them than the generic Auto Zone one. Both would tell you that the computer threw a code, but the Ford one might tell you a little more about it.

MouseWife · 08-02-2008, 05:07 PM

Quote:

Originally Posted by DreadPirateRoberts

Each manufacturer has many company specific custom error codes, so it's quite possible that their diagnostic computer would know more about them than the generic Auto Zone one. Both would tell you that the computer threw a code, but the Ford one might tell you a little more about it.

Thank you, that is a very important thing to know.

MouseWife · 08-05-2008, 05:44 PM

You aren't going to believe this....went to pick it up after they put in a new 'computer'....it was making some odd noise. Something about the exhaust again. The service managers heard it and took it back to the mechanic who said it was normal. Of course, the SM knew I wasn't going to take that. He let me decide and I said that it wasn't making that noise before and it wasn't making that noise when I bought it new. So, it isn't acceptable. He got me another rental.

I wasn't even cursing this time. I think my mind is blown. I told him I had no more money to give them. I told him I expect them to fix it but I have no more money for them. And I am not kidding.

08-01-2008, 01:10 PM	#1
MouseWife Senior Member Join Date: Jan 2005 Location: Da' Beach Posts: 2,957	LOL Yeah, that is how our previous cars started out, being overheated. The head/pistons were resurfaced {?} which I thought was also related to being overheated/cracking a block? __________________ Summa' time....when the livins' easy.........
	Submit to Quotes

08-01-2008, 01:31 PM	#3
MouseWife Senior Member Join Date: Jan 2005 Location: Da' Beach Posts: 2,957	Are these new cars super sensitive or what? A major hose broke some time back {maybe Feb? March?} but it broke when I parked, that is when all of the water came out. I did not drive it. BUT thinking to when it is dropped off at the dealer and when they get it to the work bay, THEY probably drove it. They kept turning my car on this time and when it was towed in for the major problem beginning of July, they were driving it here and there. I figure it is too much to ask to have some type of system where they don't drive cars but have the team push it to the work bay? I am currently on hold with FoMoCuService. The idiot who said he'd call me back by 2:00 must be waiting until 2:00. __________________ Summa' time....when the livins' easy.........
	Submit to Quotes

08-01-2008, 07:36 PM	#4
MouseWife Senior Member Join Date: Jan 2005 Location: Da' Beach Posts: 2,957	Okay.....they are working on getting the deductable refunded. The FoMoCuService was surprised at all that I told them happened with my car, but other than offering up an address for new vehicles, they didn't do much. But at least, I hope, that call went on record. They took all of my info. So what did they figure out what was wrong with it? The computer. They will replace it at no cost to us but now I wonder if the work they just did was even necessary. I am going to bring that up when I go back. Almost $200 of work, if unnecessary, that money should be in my pocket, not theirs. Thanks you guys for all of your sympathy, your tips, etc. We are still going to see what we can do, some of the things could be serious. Once the vehicle is fixed, and, they've run it on the computer again, I am taking it to another Ford dealer and have them check it out. Oh, well, on that note, the Customer Service said to take it to a Ford dealer because their computers would read more accurately than one at say, Auto Zone. Is this true? And, I was a bit surprised that she put me on hold and called the dealer. Well, at least they know I know they know. {Oh yeah, they love to talk to me, running around in circles!} Well, I do like to drive this pick up. Wish I had money to go somewhere while I can put some miles on it..... __________________ Summa' time....when the livins' easy.........
	Submit to Quotes

08-05-2008, 05:44 PM	#7
MouseWife Senior Member Join Date: Jan 2005 Location: Da' Beach Posts: 2,957	You aren't going to believe this....went to pick it up after they put in a new 'computer'....it was making some odd noise. Something about the exhaust again. The service managers heard it and took it back to the mechanic who said it was normal. Of course, the SM knew I wasn't going to take that. He let me decide and I said that it wasn't making that noise before and it wasn't making that noise when I bought it new. So, it isn't acceptable. He got me another rental. I wasn't even cursing this time. I think my mind is blown. I told him I had no more money to give them. I told him I expect them to fix it but I have no more money for them. And I am not kidding. __________________ Summa' time....when the livins' easy.........
	Submit to Quotes