Car Maintenance

DreadPirateRoberts · 08-02-2008, 03:41 AM

Quote:

Originally Posted by MouseWife

Oh, well, on that note, the Customer Service said to take it to a Ford dealer because their computers would read more accurately than one at say, Auto Zone. Is this true?

Each manufacturer has many company specific custom error codes, so it's quite possible that their diagnostic computer would know more about them than the generic Auto Zone one. Both would tell you that the computer threw a code, but the Ford one might tell you a little more about it.

MouseWife · 08-02-2008, 05:07 PM

Quote:

Originally Posted by DreadPirateRoberts

Each manufacturer has many company specific custom error codes, so it's quite possible that their diagnostic computer would know more about them than the generic Auto Zone one. Both would tell you that the computer threw a code, but the Ford one might tell you a little more about it.

Thank you, that is a very important thing to know.

MouseWife · 08-05-2008, 05:44 PM

You aren't going to believe this....went to pick it up after they put in a new 'computer'....it was making some odd noise. Something about the exhaust again. The service managers heard it and took it back to the mechanic who said it was normal. Of course, the SM knew I wasn't going to take that. He let me decide and I said that it wasn't making that noise before and it wasn't making that noise when I bought it new. So, it isn't acceptable. He got me another rental.

I wasn't even cursing this time. I think my mind is blown. I told him I had no more money to give them. I told him I expect them to fix it but I have no more money for them. And I am not kidding.

MouseWife · 08-07-2008, 04:23 PM

I really wish I could let this thread die. Really.

So, what, was that Tuesday when I went to pick it up and it was making a noise? That the mechanic said was normal? Well.....they never called me {were supposed to check it yesterday and let me know....} so I called today. I was told the timing chain has a broken link....that the noise was from that.

All I know is this time, if when I go to pick it up and it isn't right, I am calling the Ford Roadside assistance and having them tow it to a different place. Don't know if they'll do it but I won't drive it if it is running poorly to not make the problem worse nor to break down.

So, now I also want to report them to the BBB. Their mechanics must be monkeys.

08-05-2008, 05:44 PM	#3
MouseWife Senior Member Join Date: Jan 2005 Location: Da' Beach Posts: 2,957	You aren't going to believe this....went to pick it up after they put in a new 'computer'....it was making some odd noise. Something about the exhaust again. The service managers heard it and took it back to the mechanic who said it was normal. Of course, the SM knew I wasn't going to take that. He let me decide and I said that it wasn't making that noise before and it wasn't making that noise when I bought it new. So, it isn't acceptable. He got me another rental. I wasn't even cursing this time. I think my mind is blown. I told him I had no more money to give them. I told him I expect them to fix it but I have no more money for them. And I am not kidding. __________________ Summa' time....when the livins' easy.........
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08-07-2008, 04:23 PM	#4
MouseWife Senior Member Join Date: Jan 2005 Location: Da' Beach Posts: 2,957	I really wish I could let this thread die. Really. So, what, was that Tuesday when I went to pick it up and it was making a noise? That the mechanic said was normal? Well.....they never called me {were supposed to check it yesterday and let me know....} so I called today. I was told the timing chain has a broken link....that the noise was from that. All I know is this time, if when I go to pick it up and it isn't right, I am calling the Ford Roadside assistance and having them tow it to a different place. Don't know if they'll do it but I won't drive it if it is running poorly to not make the problem worse nor to break down. So, now I also want to report them to the BBB. Their mechanics must be monkeys. __________________ Summa' time....when the livins' easy.........
	Submit to Quotes