This is a Family Hotel.....

[Gemini Cricket]

Originally Posted by SacTown Chronic

One bed for <bleep> and one bed for sleeping. What's the problem?

My ex and I arranged it that way often.

[Mrs. Nesbitt]

At most hotels, bedding requests are generally just that, a request, they cannot be guaranteed. There are a few chains like Marriott, Hilton, Hyatt and Starwood (Sheraton, Westin, W) that will now guarantee the room type.

Disney's standard room is always one with two beds. You have to pay more to guarantee a king bedded room. It was probably a mistake by reservations originally and then compounded by the poor choice of words at the front desk.

[Not Afraid]

Originally Posted by Prudence

I think that the 1K rooms are a request item, not a reserved item. You can request a king bed, but it's not guaranteed. If 5 parties request one, and there are four king bed rooms, and you show up last - no king for you. It does suck.

I'm sure a Travel CM can clear this up.....but, I made the initial phone call for him because he couldn't get a reservation on line. I called DT who recommended I call CRO - which I did. CRO checked on rooms and offered an AP discount room available on the concierge level with 2 queens for $500 and something OR a non-AP King room with a DTD view for $300 and change (non concierge). I hooked him up with the King option then he confirmed the reservation after me and gave him the CC info.

The bed choice was a big factor in the reservation process.

[Morrigoon]

Originally Posted by €uroMeinke

I think you're probably right, but that same thought could have been expressed so much better. The word "family" was unnecessary and has unfortunately been appropriated by those who would discriminate against such a couple standing behind such terms as "family Values."

Agreed, it was poorly expressed. Yes, it's a family hotel, meaning a high probability of more than 2 persons per room. But as you point out, the impression it gives, whether intended or not, is one of being exclusive to breeders.

[Not Afraid]

Even breeders who choose not to breed are a family.

[Strangler Lewis]

This reminds me of the old joke about the gay Polack who reserved two queens for his trip and was sad when he got to his hotel room because all he found were a couple of empty beds.

[Gemini Cricket]

Originally Posted by Strangler Lewis

This reminds me of the old joke about the gay Polack who reserved two queens for his trip and was sad when he got to his hotel room because all he found were a couple of empty beds.

A lonely wind crosses the desert.
A tumbleweed flips through town.
All is quiet except a chorus of crickets.

[blueerica]

There really isn't much to say about it. The CM's choice in words borders on appalling, but I do agree that they probably have more rooms that are 2Q than are 1K, and that's what was meant. It's awful that such a confusion over reservations would have happened in the first place, let alone any other insults, intentional or not.

I think that it doesn't matter what gender and how many. Family is family, and should you be coupled, kids or not, it's a family by choice. So... yeah...

Perhaps a well thought-out letter might do well. Clearly, what they wanted was a special time together, and a 50% comp doesn't make that happen. They probably could have gotten a lot more favor with even less of a discount on the rooms, but with perks along the lines of what Euro was mentioning, such as flowers, breakfast in bed, champagne... or something else.

[Isaac]

In the past, when iSm & I stayed at the DLH, there were a few times when we had to clarify that we needed a 'king' cause the room was already gonna be occupied by two 'queens'.

[RStar]

Originally Posted by zapppop

In the past, when iSm & I stayed at the DLH, there were a few times when we had to clarify that we needed a 'king' cause the room was already gonna be occupied by two 'queens'.

You beat me to it Zappp......