SHUT UP and enjoy the Park

[Ghoulish Delight]

Originally Posted by innerSpaceman

So tell me, Mr. Delight ... what's the current system, and how does it not involve City Hall?. In fact, now it exclusively involves City Hall. That's the ONLY place you can register a comment of any kind ... you just can't do it in writing.

I'm [ETA: NOT] trying to say they've come up with a good solution. But at least now the managers whose job it was to evaluate CM performance will no longer have to be burdened with sorting through countless useless pieces of paper, filing them all away to do absolutely nothing with. It's a waste of time and effort that met absolutely no one's needs.

Whether the need has been addressed with any new system is a separate question. But I don't see how the guests are in any worse of a position now. Before they could write a complaint and have it ignored. Now they can say a complaint and have it ignored. Big loss.

As for there being no outlet anymore, I am skeptical of the description of how snail mail will be handled. If there is a legitimate issue in a letter, they'll be idiots not to address it. Miceage is still down so I can't read the article, but I'm guessing there's a bit of hyperbole involved here.